Cancellation / Refund Policy

Cancellation and Refund Policy – I Need Stay

At I Need Stay, we understand that plans may change. Our cancellation and refund policy is designed to provide flexibility while ensuring a fair and transparent process.

Booking Cancellation:

  1. Notification:
  2. Cancellation Fees:
    • The following cancellation fees apply:
      • 30 days or more before departure: 50% of the total booking cost.
      • 15-29 days before departure: 75% of the total booking cost.
      • 0-14 days before departure or no-show: 100% of the total booking cost.

Refund Process:

  1. Refund Eligibility:
    • Refunds are subject to the cancellation fees outlined above.
  2. Refund Timeline:
    • Refunds will be processed within [number of days] days from the date of cancellation.
  3. Refund Method:
    • Refunds will be issued through the original payment method used for the booking.

Exceptional Circumstances:

  1. Force Majeure:
    • In the case of unforeseen circumstances (e.g., natural disasters, political unrest), I Need Stay reserves the right to alter or cancel trips. In such cases, a full refund or alternative arrangements will be offered.

No-Show Policy:

  1. No-Show Definition:
    • A “no-show” is defined as a traveler who fails to arrive for the booked service without prior notice.
  2. No-Show Consequences:
    • No-shows are non-refundable.

Contact Us:

For any cancellation or refund inquiries, please contact our customer support at [debashis.ineedstay@gmail.com].

Policy Updates:

I Need Stay reserves the right to update this cancellation and refund policy. Please check our website for the latest version.

By using I Need Stay’s services, you agree to abide by the terms outlined in this Cancellation and Refund Policy.